Preguntas Frecuentes2019-03-26T17:15:01-07:00

FAQ

General Questions

Fresh Bucks are accepted at over 40 Farmers Markets in Seattle and King County, all Seattle Safeway stores, and four neighborhood grocers. For a list of all Fresh Bucks retailers, including location details and hours of operation, please visit Find my Market.

With Fresh Bucks, you can buy fresh, frozen, canned and dried fruits and vegetables with no added salts, fats, and/or sugars. No change is given for Fresh Bucks.

Fresh Bucks Match

Anyone who has a SNAP/EBT card (Basic Food/Food Stamps) can use Fresh Bucks Match! Customers do not need to apply to Fresh Bucks to use Fresh Bucks Match.

Fresh Bucks does not currently support TANF, WIC, cash benefits, or any other program besides SNAP/Basic Food. See if you qualify for food benefits online via Washington Connection.

Fresh Bucks matches SNAP/EBT purchases with no match cap. For example, if you spend $12 in SNAP/EBT, you will receive $12 Fresh Bucks dollars.

At every Seattle Safeway store, customers who buy at least $10 in qualifying fruits and vegetables using their SNAP/EBT card and their Safeway Club Card, get a Fresh Bucks coupon for $10 off their next purchase of fruits and vegetables.

 The $10 coupon automatically prints at checkout!

In case your Fresh Bucks coupon does not print after you made a qualifying purchase at a Seattle Safeway, please do one of the following:

  1. Give your contact information (name, address and phone number) to the cashier. Your Fresh Bucks coupon will be mailed to your home address, or
  2. Contact Fresh Bucks by emailing freshbucks@seattle.gov or call 206.256.5503 with the following information:
    • Name
    • Mailing address
    • Safeway Club Card number OR phone number affiliated with the Safeway Club Card
  • Store location where you made the qualifying purchase

You can only earn one Fresh Bucks coupon per transaction, however, there are no limits on how many coupons you can earn. For example, if you earn a $10 coupon and on the same day you make another shopping trip at Safeway and spend another $10 on qualifying fruits and vegetables, you will get another $10 coupon.

You can use more than one coupon at a time at Safeway, but keep in mind, no change is given if you spend less than the coupon value.

Coupons earned at Safeway can only be used at Seattle Safeway stores. Coupons will not be accepted at farmers markets or neighborhood grocers even though they are participating retailers. You are welcome to use the Fresh Bucks Match at these other retailers, here’s how.

Coupons will not be replaced or refunded. You must present the cashier with the original Fresh Bucks coupon in order to use it.

Fresh Bucks Vouchers

Seattle residents can apply to receive Fresh Bucks vouchers; applications are accepted on a first come, first-served basis.

Residents who qualify for Fresh Bucks get monthly Fresh Bucks vouchers in the mail, from partnering community organizations and/or partnering clinics who are patients of that health provider.

Fresh Bucks vouchers are funded by the City of Seattle’s Sweetened Beverage Tax and can only be mailed to residents who live within the Seattle city limits. Use this tool to determine if you live within the City limits. Residents living in unincorporated King County do not qualify.

If you live outside of Seattle, check out Fresh Bucks Match and save money using your SNAP/EBT card or learn about similar programs in other parts of Washington State.

Unfortunately, we are not able to accept all applicants due to limited funding. If you applied to the waitlist, we will let you know if additional space is made available and automatically enroll you in the Fresh Bucks program. As of March 11, 2019, the application is now closed. We are no longer accepting applications to the waitlist.

For customers enrolled in Fresh Bucks, vouchers will be mailed to you every month. If you do not have a permanent mailing address, you can add a temporary Seattle address (such as a trusted family member or an organization that holds your mail).

If you received vouchers from a health care provider or a community organization, please contact that provider or organization to learn about getting vouchers on a monthly basis.

Looking to spend more than $10 on fruits and vegetables in one trip? No problem. You can use up to four Fresh Bucks vouchers at a time. Select at least $10 worth of fruits and vegetables to use each $10 voucher. For example, if you buy $20 of qualifying fruits and vegetables, you can use two $10 vouchers. No change is given if you spend less than the voucher value.

For customers enrolled in Fresh Bucks, your vouchers belong to you. This means your vouchers cannot be spent by others, they are non-transferrable, non-refundable and cannot be exchanged for cash.

Lost or stolen Fresh Bucks vouchers will not be replaced. Refer to the expiration date printed on the dollars and vouchers. Once the Fresh Bucks have expired, they are no longer valid and can’t be used.

Program information is available in 14 languages. You may request to have communication sent in your preferred language by contacting us at 206-684-2489 or freshbuckseattle@seattle.gov.