FAQ

General Questions

Fresh Bucks are accepted at over 40 Farmers Markets in Seattle and King County, all Seattle Safeway stores, and four neighborhood grocers. For a list of all Fresh Bucks retailers, including location details and hours of operation, please visit Find my Market.

With Fresh Bucks, you can buy fresh, frozen, canned and dried fruits and vegetables with no added salts, fats, and/or sugars. No change is given for Fresh Bucks.

Fresh Bucks Match

Anyone who has a SNAP/EBT card (Basic Food/Food Stamps) can use Fresh Bucks Match and Complete Eats. Customers do not need to apply to Fresh Bucks to use Fresh Bucks Match or Complete Eats.

Fresh Bucks does not currently support TANF, WIC, cash benefits, or any other program besides SNAP/Basic Food. See if you qualify for food benefits online via Washington Connection.

Starting in February 2020, Fresh Bucks Match at Safeway will be called Complete Eats. Complete Eats coupons will print on the bottom of your receipt after a qualifying purchase (not as a separate coupon).

Where is Complete Eats offered?
Customers can earn Complete Eats coupons at any Safeway location in Washington.

How much is a coupon worth?
In Seattle stores, the coupon will be for $5 off your next purchase of qualifying fruits and vegetables. For details about Complete Eats at stores outside of Seattle, visit the Complete Eats website.

How can I find fruits and vegetables that qualify for this offer?
All fresh fruits and vegetables qualify! All fruits and vegetables must have no added fats sugars or salt. Canned and frozen products also qualify if they have no added fats, sugars, or salt. You should also check product labels and look for labels with “No Salt Added”, “No Sugar Added” or products that contain no sauces, syrups, or seasoning.

Can I earn the coupon if I have an active EBT card but no funds left on the card?
No. To earn a coupon, you must spend at least $10 on qualifying fruits and vegetables using your SNAP/EBT card.

To earn the coupon, do I need to use both my EBT card and my Safeway Club Card when I make a qualifying purchase?
Yes, you will need to use both cards to earn the coupon. If you don’t have your Safeway Club Card with you at the time of purchase, you can enter in the phone number associated with the card.

Are there limits on how many coupons I can earn?
You can only earn one coupon per transaction. For example, even if you spend $20 on qualifying fruits and vegetables, you will only get one coupon. However, there are no daily limits on how many coupons you can earn. For example, if you earn a coupon, and on the same day make another purchase or go to another Safeway store and spend another $10 on qualifying fruits and vegetables, you will get another coupon.

I earned a coupon! What can I use it for?
You can redeem the coupon on your next qualifying fruit and vegetable purchase of $5 or more.

How many coupons can I redeem at one time?
As many as you want to! There is no limit on the number of coupons you can redeem in one transaction. For example, if you have 4 coupons ($5 each), you can redeem $20 of qualifying fruits and vegetables in one trip.

Do the coupons expire?
Yes, coupons expire one month from the date the coupon is printed. The exact expiration date will be printed on the coupon.

What happens if I lose my coupon?
You must present the cashier with the original printed coupon in order to redeem the offer on the coupon. If you lose the coupon you earned, there is no replacement or refund.

What if a coupon does not print out when I buy at least $10 worth of qualifying fruits and vegetables with my SNAP/EBT card and Safeway Club Card?
Contact Washington State Department of Health by emailing FINI@doh.wa.gov or call 360-236-3287 with the following information:
• Name.
• Mailing address.
• Safeway Club Card number OR phone number affiliated with the Safeway Club Card.
• Store location where they made the qualifying purchase.

Can I use the $5 Complete Eats coupon I earned in Seattle at other locations?
No, Complete Eats coupons earned at Seattle Safeway stores can only be used at Seattle Safeway stores. The $5 coupons will not be accepted at Safeway stores outside of Seattle, famers markets or neighborhood grocers even though they are participating retailers. You are welcome to use Fresh Bucks Match at these other retailers, here’s how.

Get unlimited match at farmers markets and neighborhood grocers!

Fresh Bucks matches SNAP/EBT purchases at farmers markets with no match cap. For example, if you spend $12 in SNAP/EBT, you will receive $12 Fresh Bucks dollars.

Fresh Bucks provides a 50% discount on qualifying fruit and vegetable purchases at neighborhood grocers.

Fresh Bucks Vouchers

Seattle residents must apply to receive Fresh Bucks vouchers. 2020 Fresh Bucks Voucher applications will be available March 2 – March 31, 2020. Learn more about the application process.

Only one completed application is required per household. Participants who qualify for Fresh Bucks Vouchers get monthly Fresh Bucks voucher benefits in the mail or from partnering community organizations and/or partnering clinics who are patients of that health provider.

Fresh Bucks vouchers are funded by the City of Seattle’s Sweetened Beverage Tax and can only be mailed to residents who live within the Seattle city limits. Use this tool to determine if you live within the City limits. Residents living in unincorporated King County do not qualify.

If you live outside of Seattle, check out Fresh Bucks Match or Complete Eats and save money using your SNAP/EBT card. Learn about similar programs in other parts of Washington State.

Unfortunately, we are not able to accept all applicants due to limited funding. If you applied and have been added to a waitlist, we will let you know if additional space is made available and automatically enroll you in Fresh Bucks Vouchers. Information about the 2020 Fresh Bucks Vouchers application is available here

For customers enrolled in Fresh Bucks Vouchers, vouchers will be mailed to you every month. If you do not have a permanent mailing address, you can add a temporary Seattle address (such as a trusted family member or an organization that holds your mail).

If you received vouchers from a health care provider or a community organization, please contact that provider or organization to learn about enrolling to get vouchers on a monthly basis.

Looking to spend more than $10 on fruits and vegetables in one trip? No problem. You can use up to four Fresh Bucks vouchers at a time. Select at least $10 worth of fruits and vegetables to use each $10 voucher. For example, if you buy $20 of qualifying fruits and vegetables, you can use two $10 vouchers. No change is given if you spend less than the voucher value.

For customers enrolled in Fresh Bucks Vouchers, your vouchers belong to you. This means your vouchers cannot be spent by others, they are non-transferrable, non-refundable and cannot be exchanged for cash.

Lost or stolen Fresh Bucks Vouchers will not be replaced. The exact expiration date is printed on the voucher, once the vouchers have expired they are no longer valid and can’t be used.

Fresh Bucks information is available in 14 languages: አማርኛ, العربية, 简体中文, English, ខ្មែរ, 한국어, ລາວ, Afaan Oromoo, Русский, Soomaali, Español, Tagalog, ትግርኛ, Tiếng Việt.

You may request to have communication sent in your preferred language by contacting us at 206-684-2489 or freshbuckseattle@seattle.gov.